Payments may be made via PayPal or direct deposit.
Orders will be dispatched within 10 days of receiving payment unless otherwise stated in artwork description.
IN AUSTRALIA –
When possible items will be shipped via Australia post with free regular shipping available within Australia.
REGULAR PARCEL POST (FREE)* :
Metro – 2-6 Business days depending on lodgment and destination points.
Country – Please ask at your local Post Office
EXPRESS: Next business day delivery
– Covers 80% of Australian business addresses, private addresses and Post Office boxes.
Service operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Outside metropolitan areas guaranteed service is to and from townships only.
If your item is for an address outside the Express Post network, we’ll use the fastest possible transport links, but it won’t be covered by our Next Day Guarantee.
*When specified some large or fragile pieces will be sent via a specialist art shipping company – Contact me for a freight quote in this case
Express shipping costs may be calculated in the shopping cart.
INTERNATIONAL ORDERS –
If you live outside of Australia please contact me for an individual shipping quote.
UNDAMAGED WORK –
If you’re not happy with a piece you’ve purchased please contact me at firstname.lastname@example.org within 5 days of the delivery receipt date so we can work it out.
DAMAGED/ FAULTY WORK –
Please email me within 7 days if your order arrives in an unsatisfactory/ damaged condition so I can resolve the situation as quickly as possible. If possible please send photographs so I can follow it up with the shipping company. email@example.com
Kendal Gear retains all copyright for physical artworks (which includes reproduction rights) even when the physical property is transferred to the Purchaser. Content must not be downloaded or used without permission.